Terms of Use

Terms of Use


This website rise.barclays (the "Rise Website”) is provided by Barclays Execution Service Limited ("Barclays", "we", "us"). We are registered in England and Wales under company number 01767080 and have our registered office at 1 Churchill Place, London, E14 5HP. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

If you need to contact us, please see our “Contact Us” section in clause 15 at the end of these Terms of Use.


These Terms of Use govern your use of the Rise Website and by accessing the Rise Website you agree to be bound by them. If you do not agree to these Terms of Use, you must not use the Rise Website.

These Terms of Use refer to the following additional terms, which also apply to your use of the Rise Website;

  • Our Privacy Policy
  • Our Cookie Policy - which sets out information about the cookies on our site.

We may change these Terms of Use at any time by posting an updated version on the Rise Website. You should revisit this page periodically to ensure you understand the Terms of Use that apply at that time because by continuing to use the Rise Website, you accept and agree to be bound by them as they may be changed from time to time.


We may update and change the Rise Website from time to time. We will try to give you reasonable notice of any major changes.

If you need to contact us, please see our “Contact Us” section in clause 15 at the end of these Terms of Use


The purpose of the Rise website is to:

  • Provide an overview about Rise and what it can offer in both its physical locations and online;
  • Provide information about the facilities available at each physical Rise location;
  • Showcase news content from across the Rise network;
  • Show what events have been listed across all physical Rise locations; and
  • Provide contact details for each of the physical Rise locations.



While we try to ensure that access to the Rise Website is always available, we do not guarantee that the Rise Website, or any content on it, will always be available or be uninterrupted. We may decide to restrict, suspend or block access to all or part of the Rise Website or any account you may have on the Rise Website without notice and without giving reason.

If possible, we will try to give you reasonable notice of any suspension but will not be responsible to you if the Rise Website or any information on it, is unavailable for any reason.

You are responsible for ensuring that all persons who access the Rise Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


The Rise Website is provided for general information only and is not intended to provide you with any advice. You must obtain professional or specialist advice before taking, or refraining from, any action in relation to your business or otherwise on the basis of the content on the Rise Website.

Although we make reasonable efforts to update the information on the Rise Website, we are not obliged to identify to you any information which is not correct, up-to-date or complete, and we are not obliged to rectify it. We make no representations, warranties or guarantees, whether express or implied, that the content on the Rise Website is accurate, complete or up to date.

Opinions and any other contents on the Rise Website are provided by us and any authorised contributors for personal use and informational purposes only and are subject to change without notice.

Nothing contained on the Rise Website constitutes investment, legal, tax, financial or other advice and is not to be relied on in making any decision and you should always obtain relevant, specific and independent professional advice.


Where the Rise Website contains links to other websites or resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over those websites or resources and are not responsible for any of their content or any. Please also see the Limitation of Liability section below.


Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Rise Website, including all material and content published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Except for any use expressly permitted under these Terms of Use, all such intellectual property rights and any rights to use them are reserved to us or our licensors.

The trade marks (whether registered or not) which we or a member of our group owns include, but are not limited to, Rise, Home of FinTech, BARCLAYS, BARCLAYCARD, the Barclaycard logo and the Eagle logo marks. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us.


You may use, download and/or print material from the Rise Website for your own internal purposes and/or personal purposes only provided that:

  • You do not modify any downloaded or printed materials;
  • You do not use any graphics from any downloadable or printed materials separately from the corresponding text;
  • You do not remove copyright, trade mark or other intellectual property notices from any downloaded or printed materials, or otherwise act in a way to cause or risk causing infringement of our or any third party's intellectual property rights;
  • You do not make available, replicate or frame any materials from, or underlying the Rise Website, or use it in such a way as to cause or risk causing confusion or an association as between you or your activities (or a third party and their activities) and us and our activities;
  • You do not use any materials from or underlying the Rise Website in such a way as to cause or risk causing harm or detriment to us or our business, brands or activities;
  • You do not use any materials or act in a manner so as to associate or risk associating us with any content which is or might be harmful, including without limitation material which is offensive, threatening, obscene, abusive, discriminatory, defamatory, in breach of confidentiality obligations, in breach of privacy, infringes any intellectual property rights or other rights of any third party or otherwise does not comply with all applicable laws and regulations; and
  • You may not misuse the Rise Website, or any content or materials from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions, unlawful use of information or data, or for the purposes of hosting, disseminating, or propagating Viruses. For the purposes of these Terms of Use, "viruses" means malicious software or code, including but not limited to viruses, malicious script, spyware, Trojan Horses, worms or any other computer code which is designed to infect computer hardware, software or any data contained therein.

If you do not comply with your obligations set out in these Terms of Use, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of the Rise Website to you, we may revoke the rights granted to you above including the right to suspend and/or deactivate any account you may have and we reserve the right to take any further action which we consider to be appropriate.


Whether you are a business user or consumer user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes:

  • Our liability for death or personal injury resulting from our negligence; or
  • Our liability for fraud or fundamental misrepresentation.

Your access and use of the Rise Website is at your own risk.

If you are a business user:

Neither Barclays nor any of our affiliates will be liable, no matter how liability may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including your business) arising from your use or inability to use the Rise Website or in connection with any error, omission, defect, computer virus or system failure including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill, even if expressly advised of the possibility of such loss or damages, arising out of or in connection with the access of, use of, performance of, browsing in or linking to other sites from the Rise Website.

We exclude any express or implied conditions, warranties or representations or other terms to the Rise Website including that any content, information and/or material used or downloaded from the Rise Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by Viruses.

If you are a consumer user:

Please note that we only provide the Rise Website to use as a consumer user for domestic and private use. You agree not to use the Rise Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

If we choose to delay enforcing any of our rights relating to these Terms of Use, or not enforce all or any part of them in a given circumstance, we may do so at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms of Use.


While we maintain robust security mechanisms, we cannot guarantee the security of communications sent via the Rise Website or otherwise, information stored on the Rise Website or that the Rise Website is free from bugs or Viruses. Accordingly, we accept no liability for breach of security of any communications sent by you to us using the Rise Website or of any information contained on the Rise Website. Such communications and storage of information are at your and your business's own risk.

You are responsible for configuring your information technology, computer programmes and platform to access the Rise Website. You should use your own virus protection software.

You must not misuse the Rise Website by knowingly introducing Viruses. You must not attempt to gain unauthorised access to the Rise Website, the server on which the Rise Website is stored or any server, computer or database connected to the Rise Website. In the event of such a breach, your right to use our site will cease immediately.


Provided you comply with the Permitted Use terms above, you may create links to the Rise Website whether via social networks or otherwise, provided that you do not create a frame, browser or other border environment around the website and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. If you want to do that, contact us for approval at rise@barclays.com.

When you share content in this manner you may also become subject to the terms of those social networks or third party websites. We recommend that you review and familiarise yourself with those terms and we disclaim any liability for your breach of them.

We reserve the right to withdraw linking permission without notice.


We will only use your personal information as set out in our Privacy Policy.


If you are a business, these Terms of Use, their subject matter and formation (including any non-contractual obligations) arising out of or in connection with them are governed by and shall be construed in accordance with English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, please note that these Terms of Use, their subject matter and their formation (including any non-contractual obligations), are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

NOTE: the Rise Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.


If you have any questions or complaints about this website, please contact Barclays at rise@barclays.com.

  • Our Privacy Policy
  • Our Cookie Policy

Updated 14 August 2019